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Frequently Asked Questions

Q: Do I need to see a doctor prior to starting physical therapy or physical training?

A: No, a referral from a doctor is not required. This saves our clients time and money. As doctors of physical therapy, we can identify when further tests and workup are indicated. In most cases, we can successfully evaluate and treat what is going on and help you avoid costly/, time-consuming, unnecessary tests and doctor visits. 

Q: What should I bring to my physical therapy or physical training evaluation?

A: Prior doctor’s appointments are not required; however, if you have already been seen by another healthcare provider and have imaging or visit reports, our doctors of physical therapy are happy to review these.

What should I wear to my physical therapy or physical training?

A: Please wear comfortable and loose-fitting clothing that allows for ease of movement.

Q: What forms of payment are accepted?

A: We accept the following types of payments:

  • Cash

  • Credit Cards

  • Local Checks

  • Health Savings Account (HSA) & Flexible Spending Account eligible.

Q: Do I need to wait until I am injured to receive physical therapy or physical training?

A: Absolutely not!!! When you’re feeling great, it’s an excellent time to come in for a visit. As doctors of physical therapy, we are musculoskeletal experts who improve the quality of life through hands-on care, prescribing exercise, and patient education. We teach our patients how to prevent injury in the first place and improve performance.

Q: Do you accept insurance for physical therapy or physical training?

A: We are a value-based, out-of-network provider which means we do not directly bill insurance companies. Some insurance companies may offer out-of-network therapy benefits and reimburse you for some or all of your PT services with us, we encourage you to call your insurance provider to review your specific benefits. The benefit of a value-based provider is that the direct hands-on care produces more noticeable results with the need for fewer office visits. This creates financial savings in the long term. The traditional insurance model does not allow a physical therapist to treat our clients the way we feel is in their best interest, subsequently requiring increased time and money (co-pays and deductibles) to achieve their goals. A large portion of the value in our PT treatments comes from a full hour with a doctor of physical therapy providing both treatment and education. No aides, no techs. Better results in fewer office visits per week – means taking less time out of busy schedules.

We at NPT help active individual live a balanced, healthy, and mobile life in order to function at a high level with improved ease, less medication, and fewer doctor visits and surgeries.

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Hours of Operation

Physical Therapy Clinic Hours:
Monday - Thursday 7:30 a.m. to 7:30 p.m.
Friday 7:30 a.m. to 4:00 p.m.

LiveLifeWell@NPTHealthWorks.com
Tel: (401) 743-0231
Fax: (401) 287-7762

Locations

NPT Physical Therapy Clinic
17 Memorial Blvd.

Newport, RI 02840

NPT Gym
13 Memorial Blvd.
Newport, RI 02840

© 2025 Copyright - NPT HealthWorks - Website: SnapRoot Marketing

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